Frequently Asked Questions

About the V-Flash Stamp Eyeliner

What is the V-Flash Stamp Eyeliner?

The V-Flash is Muvielle's signature dual-tip foldable stamp eyeliner. It has two precision wing-shaped stamp tips (one for your left eye, one for your right) that deliver a perfectly symmetrical winged liner in just 3 seconds — no skill required, no mirror needed.

Will the V-Flash work on hooded or monolid eyes?

Yes. The V-Flash was specifically designed to work on every eye shape — hooded, monolid, almond, round, and downturned. The compact wing shape sits cleanly on the lash line regardless of your eyelid structure.

Is the eyeliner waterproof and smudge-proof?

Yes. The V-Flash formula is fully waterproof and smudge-proof. It holds up to humidity, tears, sweat, and the Lebanese summer heat without flaking or transferring.

How long does the V-Flash last on the eyes?

All day. From morning until you remove it with makeup remover or cleansing oil at night.

How do I use the V-Flash for the first time?

1. Unfold the stamp tip at a 90-degree angle. 2. Position the stamp at the outer corner of your eye, pointing toward the end of your eyebrow. 3. Press gently for 1-2 seconds. 4. Lift straight up. 5. Repeat on the other eye with the matching tip. That's it.

Can I use the V-Flash with eye makeup or contact lenses?

Yes. The V-Flash is safe to use over eyeshadow and is suitable for contact lens wearers and sensitive eyes.

Shipping & Delivery

Do you ship across Lebanon?

Yes. We deliver everywhere in Lebanon — Beirut, Tripoli, Sidon, Tyre, Jounieh, Zahlé, the Bekaa, and every village in between. Shipping is free on every order.

How long does delivery take?

Orders are processed within 1-2 business days, then delivered within 1 to 4 business days depending on your area. Most Beirut and Mount Lebanon orders arrive within 1-2 days.

Do you offer Cash on Delivery?

Yes. You can pay in cash when your order arrives. No prepayment required.

How can I track my order?

Once your order ships, we send you a confirmation message with tracking details. You'll know exactly when to expect your delivery.

Returns & Refunds

Can I return the V-Flash if I don't like it?

Yes. We offer a 30-day money-back guarantee. If you're not happy with your order for any reason, contact us at muvielle.lb@gmail.com with your order number and we'll arrange a return.

What condition does the product need to be in for a return?

The item should be unused, in its original packaging, and accompanied by proof of purchase. Read our full Refund Policy for complete details.

How long do refunds take?

Once we receive and inspect the returned item, refunds are processed within 5-7 business days to your original payment method.

Orders & Payment

What payment methods do you accept?

We accept Cash on Delivery (COD) across Lebanon, plus major card payments at checkout. All transactions are processed securely.

Can I change or cancel my order after placing it?

If your order hasn't shipped yet, contact us immediately at muvielle.lb@gmail.com and we'll do our best to update or cancel it.

Is the Muvielle V-Flash authentic?

Yes. Every V-Flash sold on muvielle.com is original and shipped directly from our Lebanon-based studio. We do not sell on third-party marketplaces.

Still have a question?

We respond within 2-3 business days. Email us at muvielle.lb@gmail.com or visit our Contact page.